Server

About us:

Royal Vancouver Yacht Club, established in 1903, is a renowned private yacht club located in the heart of Vancouver, BC. With a rich history and a commitment to excellence, the Club offers world-class dining experiences, outstanding recreational facilities, and a vibrant social atmosphere. Our culinary team is dedicated to delivering exceptional service and creating memorable moments through exquisite food and delightful presentations.

Royal Vancouver Yacht Club Server, you will provide exceptional service by delivering meals and beverages directly to guests' rooms, ensuring a memorable and personalized experience. Your knowledge of our menu, attention to detail, and warmth will help you exceed guests’ expectations.

What’s in it for you:

• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• The chance to have fun at work alongside passionate hospitality professionals who are committed to making the world a more welcoming place
• Competitive pay, starting at $18.42 per hour
• Complimentary meals during your shift through our Colleague Dining Program
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan, and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Learning programs through our Academies designed to sharpen your skills
• Opportunities to make a difference through our Corporate Social Responsibility activities

What you will be doing:
• Provide professional, friendly, and engaging service to all guests
• Serve food and beverages accurately and on time, ensuring quality and presentation meet standards
• Take guest orders over the phone in a professional and courteous manner
• Communicate effectively with guests, addressing special dietary preferences, concerns, and requests
• Maintain up-to-date knowledge of the menu and seasonal changes to offer suggestions
• Efficiently pick up orders from the kitchen, ensuring accuracy
• Follow all safety, sanitation, and service standards
• Accurately process orders and payments, ensuring correctness
• Assist with menu inquiries, offering informative suggestions
• Undertake additional duties to contribute to team and guest experience success

Qualifications

To be successful in this role we ask that you have:
• Minimum of 1 year of Food & Beverage service experience
• Serving It Right certificate required
• Strong communication, organizational, and interpersonal skills
• Ability to remain calm and courteous while focusing on guest needs
• Ability to work well under pressure in a fast-paced environment
• Reliable, responsible, and able to work effectively as part of a team
• Flexibility to work evenings, weekends, and overnights as required
• Experience with Point-of-Sale Systems preferred (Micros, Property Manager, and Microsoft applications are an asset)
Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout the shift
• Frequent lifting and carrying of items up to 20 lbs.
• Frequent kneeling, pushing, pulling, and lifting
• Occasional ascending and descending ladders, stairs, and ramps

Additional Information

Visa Requirements:
Must be legally eligible to work in Canada.

Schedule: must be available for day, night, weekend, and holiday shifts. Full-time or Part-time.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.