Cook

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Objective: To prepare and serve nutritious good tasting meals in an efficient and effective manner in accordance with food safety practices.

Supervision: This position is directly supervised by the Food Services Manager

Responsibilities:

• Clean and organize storerooms and coolers during shift, including putting deliveries away
• Plan and prepare meals in accordance with published service schedules.
• Completely clean all work areas and equipment both during shift and before leaving
• Follow written and oral portioning guidelines
• Provide direction to volunteers helping in the kitchen
• Ensure surplus food is properly cooled and stored at the end of the meal service and ensure food wastage is reduced
• Report in writing occurrences or problems with customers or others so that action can be taken and ensure supervisor is aware of customer feedback relating to meals and service
• Maintain discipline and order in the kitchen and in the dining room area. This is to be done firmly but respectfully and with assistance when needed
• Record meal amounts and volunteers tickets for the shift worked
• Complete shift duties from posted shift lists and verbal instructions
• Ensure that catering needs are met according to the posted lists and any verbal instructions
• Fill out food safety forms required for the shift worked
• Follow policy and procedures as outlined in manual and for each shift
• Report all faulty kitchen equipment as quickly as possible
• Provide sufficient preparation for the next day’s meal service, including pulling any needed items from the freezer.     
• To demonstrate compassion in the administration of policies and procedures and to support, where and when possible, the efforts of all residents and co-workers.  Interactions with all peoples must be respectful, honest, and caring.  Assertiveness is not to be construed as aggressiveness and mannerisms must reflect desired behavior.  Employees are expected to take appropriate corrective action and report conditions which may negatively impact the facility’s fundamental values or physical assets.

Qualifications:

Experience

At least three years recent experience in:

• Cooking and preparing meals effectively and efficiently
• Ordering supplies maintaining records of supplies and income
• Working in a team environment  in a position of responsibility with minimum supervision

Other required elements

• Strong written and oral communication skills with ability to communicate well verbally with residents, customers and staff , including interdepartmental staff
• Current First Aid/CPR or willing to be trained
• Ability to accept and serve people without judgment
• Ability to lift heavy items; up to the weights specified by WCB for male and females
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Education:

• Grade 12 education or equivalent
• Adequate training in a restaurant type environment
• Recognized cooking course certificate e.g. VCC

Training:

• Ability to teach and supervise others in a non-threatening positive manner
• Food Safe Level 1
• Ability to accept coaching, education and instruction of cooking techniques and constructive criticism

Working Conditions:

Hours of Work:  per published shift schedules

Pay Grade:  per the Collective Agreement

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.