Restaurant Expeditor

Balam Restaurant is looking for a dedicated and enthusiastic Expeditor to deliver friendly, responsive service that ensures an exceptional dining experience for every guest, acting as a key link between customers, the service team, and kitchen staff.

Key Responsibilities:

• Coordinates food flow between the kitchen and service team to ensure dishes are delivered quickly, accurately, and in the correct order.
• Checks plate presentation and order accuracy before food leaves the kitchen to maintain quality and consistency.
• Communicates actively with chefs and servers to manage ticket times, special requests, and modifications.
• Organizes and prioritizes orders so tables receive meals together and service runs smoothly during busy periods.
• Supports service efficiency by monitoring ticket times, alerting the kitchen to delays, and helping resolve issues before they reach guests.

What We’re Looking For:

• Previous experience as an expeditor
• Strong communication and guest service skills, proficient in English (written and verbal), with experience using multi-line phones, Point of Sale systems (TouchBistro preferred), and TOCK. Physical ability to bend, lift up to 30 lbs, and work in high-temperature environments.
• Thrives under pressure, attentive to detail, open to feedback, and excels in team settings within fast-paced, high-volume environments. Displays a proactive attitude, always ready to assist with any task.
• Serving It Right and Foodsafe Level 1 certifications are assets. Requires 1–3 years of experience in a full-service, high-volume restaurant setting.
• Work permit: Legally authorized to work in Canada.

Benefits:

• Competitive Wage + TIPS
• 40% discount in our other restaurants
• Learning and development opportunities
• Flexible schedule

If you've got that can-do attitude, thrive as part of a dynamic team, and rock stellar communication skills, this is your chance to shine!